By Claus Hetting, Wi-Fi NOW CEO & Chairman
Adaptive Wi-Fi and smart home services platform provider Plume has developed a new method for measuring home Wi-Fi Quality of Experience (QoE). The method applies a wider range of contextual parameters than those used for measuring ordinary Quality of Service (QoS). The end result – ‘Plume QoE’ – is a much more representative metric for describing the actual experience of a user on a particular device, Plume says.
What exactly does it mean to experience good, bad, or excellent Wi-Fi quality on a particular device? Simply measuring quality of service – which is usually based on not much more than PHY throughput rates – is not nearly enough and instead multiple other contextual parameters are needed for an accurate Quality of Experience (QoE) assessment. That’s why smart home Wi-Fi and broadband service platform provider Plume has developed a new method for measuring QoE.
For the details of ‘Plume QoE’ download the full White Paper below – but here’s the gist of it: The new method takes into account multiple hops to the device, interference, congestion, true net throughput, type of device, and whether the device is active or idle. The method then compares the real-time throughput to the device with the device’s ‘happy throughput’ to determine the QoE metric.
The QoE data is then collected, analysed, and presented on Plume’s Haystack™ service, which offers a precise view of the network service as delivered to devices inside homes. Operators can then use this information for proactive trouble shooting and even stay ahead of potential problems, Plume says.
For all the details download the full Plume White Paper below!