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RouteThis

At RouteThis, our mission is to transform the way internet service providers and smart home brands resolve home network issues. Through a potent combination of machine learning and in-depth network analytics, the RouteThis platform empowers support teams to resolve WiFi and connectivity issues entirely remotely—all through a single dashboard.

With simpler workflows, real-time training, and self-service options for customers, RouteThis helps support teams reduce handle times, save countless technician visits, and deliver exceptional customer experiences for happy, loyal customers, better acquisition, and improved revenue. The RouteThis platform is trusted by hundreds of ISPs and smart home brands across Europe, North America, and Australia.

Learn more about RouteThis

February 24, 2024 [Weekly News Brief]

Roundup: Microsoft begins transition to Wi-Fi 7, Qualcomm’s AFC geolocation, Boldyn & RUCKUS Wi-Fi 7, & RouteThis’ QoI

This week's most important stories from across the world of Wi-Fi. Enjoy.

August 25, 2023 [Weekly News Brief]

FCC begins AFC testing, ASUS’ Wi-Fi 7 with Intel, RouteThis & Windstream, Plume & Midco

Plenty of Wi-Fi news this week from across the globe including from many of our honoured Wi-Fi NOW partners - enjoy our roundup.

August 14, 2023 [Wi-Fi NOW TV]

Residential Wi-Fi QoE in the age of Wi-Fi 6E/7 – with RouteThis (Tuesday, August 15 @ 10 am PT / 7 pm CEST)

Wi-FI 6E & Wi-Fi 7 promise lightning-fast speeds but underlying challenges persist. Here's a deep-dive into the solutions.

October 14, 2022 [Wi-Fi NOW TV]

Reducing costs: Self-service Wi-Fi troubleshooting for ISPs (Wednesday, October 19 @ 6 pm CET / 9 am PST)

Why do ISPs continue to see an increase in support calls from subscribers with Wi-Fi issues - and how can this issue be resolved? Find out in this webinar.

September 23, 2022 [Wi-Fi NOW TV]

RouteThis: Home Wi-Fi self-service troubleshooting key to reducing customer service calls

RouteThis CEO Jason Moore and Claus Hetting explore how over-the-top solutions can help drive down ISP customer support costs.

May 30, 2022 [Wi-Fi NOW TV]

How subscriber expectations affect ISP profitability (Tuesday, May 31 @ 6 pm CET / 9 am PST)

The right approach to managing subscriber expectations could transform increased support costs into increased profitability. Find out how.

April 19, 2022 [Breaking News]

Home Wi-Fi certification – not Wi-Fi guarantees – key to subscriber loyalty, says RouteThis

More and more ISPs across the world offer some form of home Wi-Fi quality and coverage guarantee. Here's how to actually deliver what subscribers want.

February 23, 2022 [Breaking News]

Canadian home Wi-Fi ‘quality of experience’ startup RouteThis raises US$19.7M in funding

One of our favourite and most innovative new partners are making waves across the industry with a unique approach to Wi-Fi quality.

February 21, 2022 [Breaking News]

Installation: The key to exceptional home Wi-Fi experiences (Tuesday, Feb 22 @ 6 pm CET / 9 am PST)

Is installation the weakest link in the Wi-Fi quality chain? Find out as we dive into this important question.

January 18, 2022 [Breaking News]

Canada-based home Wi-Fi experience startup RouteThis posts record growth in 2021

RouteThis doubled their ISP customer base and nearly quadrupled number of issues resolved.

More News

RouteThis

Official QoE Partner

Meet the leaders

Jason MooreCo-founder & CEO, RouteThisJenni DettmanVice President of Marketing, RouteThisJohn ClarkSenior Sales Engineer, RouteThis
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Wi-Fi NOW (Hetting Global ApS), Denmark company registry no. 40955437
Hedeskovvej 9
DK-8520 Lystrup, Denmark.
Contact: Tlf: +45 25341705 / Claus Hetting

For questions or comments, please contact Chief Administrator [email protected]

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