Electronic Engineer, with a degree on Telematics and Telecommunications Project Management.
Mr. Fallas has more than 18 years of experience in the regulation of the telecommunications sector, including the areas of quality of service, end-user rights protection and spectrum management.
He has been involved in the quality-of-service regulation and measurement, including mobile, wireless, and fixed services. He is in charge of the team that proposed and established the current telecommunications regulations in Costa Rica, as the end user rights protection, quality of service (including KPIs, thresholds and measuring methodologies establishment), among others. His team also executes the nationwide quality of service measurements enforcing the QoS regulations and resolves end-user complaints.
In the spectrum area, he has extensive experience in spectrum planning, administration and monitoring, bidding process formulation and auctions, and also was the leader of the interdisciplinary group in charge of the design and implementation of the National Frequency Monitoring System and its administrative database.
He headed Costa Rica’s number portability project, which involved the technical requirements, the management of the operator’s positions and requests, as well as the direction and coordination of the number portability committee among other requirements for its implementation.