At RouteThis, our mission is to transform the way internet service providers and smart home brands resolve home network issues. Through a potent combination of machine learning and in-depth network analytics, the RouteThis platform empowers support teams to resolve WiFi and connectivity issues entirely remotely—all through a single dashboard. With simpler workflows, real-time training, and self-service options for customers, RouteThis helps support teams reduce handle times, save countless technician visits, and deliver exceptional customer experiences for happy, loyal customers, better acquisition, and improved revenue. The RouteThis platform is trusted by hundreds of ISPs and smart home brands across Europe, North America, and Australia.
Airties is one of the pioneers of Cloud-managed residential Wi-Fi (including mesh) and today focuses exclusively on software for broadband service providers. RouteThis specialises in helping customer support agents, field technicians, and subscribers rapidly identify the root cause of connectivity issues.
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