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Home broadband networks are growing more complex, while the costs associated with support calls, escalations, truck rolls, and repeat calls continue to climb. ISPs need to scale their support operations without increasing headcount at the same rate. Today, AI offers exceptional opportunities for ISPs to deliver faster, better customer support while streamlining operations and reducing costs.
In this webinar we will present and discuss:
- Examine US and global trends in the use of AI-powered troubleshooting, customer support, and network analysis platforms to improve service and reduce support costs
- Explore the features and benefits of eero’s recently launched AI-powered tools for ISPs, including eero Insight for frontline troubleshooting and network health analysis
- Discuss what comes next for AI operations (AIOps) in the ISP market
With thanks to our sponsors & partners:
.. and to our speakers with more to come: