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April 23, 2025 | Wi-Fi NOW TV

Future of Wi-Fi installs: Tailored subscriber experiences driven by data & AI (Wedn May 14 @ 6:00 pm CET / 9:00 am PT)

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To view the live event register above and the viewer will appear. The event begins at 6:00 pm CET / 9:00 am PT

A poor WiFi self-install process can lead to early subscriber churn, impacting Net Adds and putting pressure on support teams. Yet, most solutions on the market fall short – offering either generic setup instructions or CPE-specific apps that create complexity for both subscribers and Service Providers.

Join us on Wednesday, May 14 at 12:00pm ET to learn how RouteThis is redefining the residential WiFi self-install experience. Our AI-powered, CPE-agnostic platform uses real-time network data, visual and voice inputs to guide subscribers through personalised setup – helping them get online with confidence and ensuring the best WiFi experience from Day One.

In this webinar, we’ll explore:

  • The impact of the self-install experience on early churn and net adds
  • How AI combines Wi-Fi diagnostics, visual and voice inputs to power smarter self-installs
  • A sneak peek at the new RouteThis self-install platform launching June 1!

This session is designed for Product and CX leaders responsible for residential broadband P&L who are focused on scaling great customer experiences, reducing churn, and driving growth.

Duration: Approximately 1-1.5 hour including presentations, panel Q&A, and audience Q&A.

With thanks to our sponsor:

– and to our speakers:

  • Claus Hetting
    CEO & Chairman, Wi-Fi NOW
  • Mike Gianotta
    Associate VP, Product, RouteThis
  • John Clark
    Senior Sales Engineer, RouteThis

  • Wi-Fi Quality
  • home broadband

Topics covered in this article

  • Wi-Fi Quality
  • home broadband

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