HPE Chief AI Officer Bob Friday believes enterprise networking is approaching a historic turning point, as AI systems progress from merely identifying network problems to reasoning, troubleshooting, and resolving them on their own. The next breakthrough – he says – will be trusted autonomous operations powered by agentic AI.
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Collecting network data is only the beginning. The real value of AI Operations emerges when platforms can identify problems, determine their likely causes, recommend corrective action, and – in carefully controlled cases – resolve issues automatically.
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AI can only improve enterprise Wi‑Fi operations if it understands what is happening across the network. That requires far more than collecting access point statistics. Effective AI Ops depends on a continuous, contextualised stream of data spanning infrastructure, clients, applications, and the wider wired network.
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Enterprise Wi-Fi networks have become extraordinarily good at generating data. Access points, controllers, switches, clients, applications, authentication systems, and cloud management platforms continuously produce telemetry describing almost every aspect of network behaviour. The challenge is no longer collecting the data. The challenge is working out what it means – and turning it into action.
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